How To Contact DPD
If you have booked a parcel delivery with DPD, using NI Parcels, you can contact the courier directly.
You may want to contact the courier if you have any questions about your collection or delivery, or you may want to give them specific delivery instructions; for example, to leave the parcel with a neighbour.
We only recommend contacting the courier after you have placed your booking with NI Parcels.
Step 1: Click here to locate your local DPD depot and obtain the contact number.
Step 2: Have your CR 101 number at hand. This can be found by logging into your account and clicking ‘track’.
This should help you get in direct contact with DPD. However, if your questions and queries are not satisfied, don’t hesitate to get in touch with NI Parcels. You can find all details on our contact page.