Contact Us
Important Information
Your questions may have already been answered in our support pages. Please have a quick look there, before contacting us.
Frequently Asked Questions
Collection times, size of items, etc...
Prohibited items
What you're not allowed to send.
Terms and conditions
Find out more.
Christmas 2021 Updates
We have some key dates in December which we recommend sending before, click here for more.
COVID: Shipments continue as normal and items are currently arriving on time. Please only contact NI Parcels if you have booked directly on NIParcels.com and have a NIP reference number. We cannot provide support for other couriers such as DPD as we have no connection with them. If you have ordered goods online you will need to contact the retailer directly.
Telephone
028 9503 0115
Opening Times
Phone lines closed
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
Saturday
LiveChat & Email
Sunday
LiveChat & Email
Track and Rebook
Track or rebook a collection online
Address
85 Sydenham Road
Belfast
BT3 9DJ