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Important Information


Your questions may have already been answered in our support pages. Please have a quick look there, before contacting us.



Frequently Asked Questions

Collection times, size of items, etc...

Prohibited items

What you're not allowed to send.

Terms and conditions

Find out more

COVID-19 Updates

We are currently open as normal and shipments continue to operate as usual. See more updates here

COVID: Shipments continue as normal and items are currently arriving on time. Please only contact NI Parcels if you have booked directly on NIParcels.com and have a NIP reference number. We cannot provide support for other couriers such as DPD as we have no connection with them. If you have ordered goods online you will need to contact the retailer directly.

Telephone

028 9503 0115

Opening Times

Phone lines open
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
Saturday
LiveChat & Email
Sunday
LiveChat & Email

Track and Rebook

Track or rebook a collection online


Address

85 Sydenham Road

Belfast

BT3 9DJ