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Our Story

NI Parcels was created as a solution to a problem that our founder Paul Stewart faced as a business owner in N. Ireland. There was a real lack of shipping options for business and local users in Northern Ireland and also users in the UK Mainland sending parcels to Northern Ireland, NI Parcels was founded to help solve this problem. Paul is from Northern Ireland and has based NI Parcels in Belfast, at the Titanic Quarter on Sydenham Road. NI Parcels is part of the My Baggage Group which includes a range of shipping websites, such as luggage shipping company My Baggage and Irish Courier Irish Parcels.

We are passionate about Northern Ireland and activity do our best to give as much back as we can. Charity is extremely important to us at NI Parcels and to give back we donate to different charities and social enterprises in Northern Ireland.

At NI Parcels the culture and environment that we create for our staff is essential. By providing extensive training, encouragement, support and relaxed and friendly work environment we create a culture that really benefits our staff and you, as the customer. Happy staff makes for happy customers! This really does help us develop a great relationship with you and leave you confident that you’re in good hands. Many of our repeat customers know our staff by name and even on a personal level. Trust is absolutely vital with NI Parcels. We genuinely want you to get to know our staff and how they can help with your shipping to and from N. Ireland.

NI Parcels staff

What Do We Do?

Discounted Prices

NI Parcels is the perfect solution for businesses and individual customers looking for postage in and out of Northern Ireland. We understand that shipping parcels, whether just around the corner or around the world, can be extremely difficult, time consuming and expensive. Using our expertise in the industry and due to the high volume of shipments we send we were able to secure unique contracts with some of the most well-known couriers in the world! Just a few examples of our couriers in Northern Ireland are DPD and Parcelforce. At NI Parcels, we only work with well established and professional couriers to make sure you are getting the best services. These contracts mean that we get to bring you massively discounted prices, compared to going direct. Some of these discounts are up to 80%. With this kind of discount it will make a real saving for your business or even for you personally. What's not to love about that?!

Expert Service

But this is certainly not all we do here. We provide dedicated and very personal customer service for you or your business. At NI Parcels we completely understand that in today's world you want a variety of ways to communicate with us that suit you personally. That’s why our staff are available to have a chat with you on the phone, through email, through social media and by our fantastic live chat facility. It's important to us to really ensure we are flexible to help make sure you can reach us the way that you like. So who are the people on the end of the line? Our staff are experts in the shipping industry and are well connected with the couriers we work with. It means you get our talented staff working on your behalf. We are here to answer questions, give peace of mind and to help if any issues were to arise.

You save money and gain a team of experts to work extensively with you. It's a win win!

Our Mission.

In a nutshell our mission at NI Parcels is to solve Northern Ireland's lack of shipping options for businesses and local users. But it's more than that really. Our mission is to help businesses in all aspects of the shipping process. To be a conscious, friendly and trustworthy business to be proud of. And to give back to Northern Ireland through the amazing work of local charities.

Bitesize stats:

  • Up to 80% discount compared to going the couriers directly
  • Phone Support: on average we answer calls in 4 rings
  • Top Up Discounts - 5% extra on top ups over £100
  • Available 5 days a week by phone and email, 7 days a week via live chat
  • Trusted by 12,000 businesses across N. Ireland, UK and Ireland
  • Our staff have over 60 years experience in the industry
  • Our staff have over 60 years experience in the industry
  • We are proud to be 4.6/5 stars on Trustpilot
  • Free £50 compensation on all shipments

Why not get yourself a quote? It only takes you a minute and see what you think.

Reviews

4.5 / 5
1,875+ Reviews
NI Parcels- Shipping 5 2019-12-09
To be honest I was apprehensive as I had never used NI Parcels before but my next day delivery parcels arrived on time and at a very competitive rate. Will definitely use again.
Customer, Mon 9th Dec 2019
NI Parcels- Shipping 5 2019-12-07
My daughter used N.I.Parcels 3 times prior to my use. I was impressed by how quickly her parcels reached their destination in New Mexico. Having printed off the necessary paperwork from the website, I wasn't sure if I had correctly obtained the right number of invoices. The driver who came to collect my parcel was very pleasant and said that he would sort out my paperwork at the depot. Very impressed with his attitude and work ethic.
William Millar, Sat 7th Dec 2019
NI Parcels- Shipping 5 2019-12-06
Quick, professional and easy to track! Highly recommend :)
Claudia B., Fri 6th Dec 2019
NI Parcels- Shipping 5 2019-12-04
Easy online calculation of cost. Parcel collected from home at arranged time & tracking available up to delivery. Used service before very reliable.
Gillian Mathers, Wed 4th Dec 2019
NI Parcels- Shipping 4 2019-12-03
Helped to arrange for a package to be collected from a hotel in Gran Canaria and have it delivered to our address in UK. Customs was a problem but all eventually resolved.
John Clark, Tue 3rd Dec 2019