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Our Story

NI Parcels was created as a solution to a problem that our founder Paul Stewart faced as a business owner in N. Ireland. There was a real lack of shipping options for business and local users in Northern Ireland and also users in the UK Mainland sending parcels to Northern Ireland, NI Parcels was founded to help solve this problem. Paul is from Northern Ireland and has based NI Parcels in Belfast, at the Titanic Quarter on Sydenham Road. NI Parcels is part of the My Baggage Group which includes a range of shipping websites, such as luggage shipping company My Baggage and Irish Courier Irish Parcels.

We are passionate about Northern Ireland and activity do our best to give as much back as we can. Charity is extremely important to us at NI Parcels and to give back we donate to different charities and social enterprises in Northern Ireland.

At NI Parcels the culture and environment that we create for our staff is essential. By providing extensive training, encouragement, support and relaxed and friendly work environment we create a culture that really benefits our staff and you, as the customer. Happy staff makes for happy customers! This really does help us develop a great relationship with you and leave you confident that you’re in good hands. Many of our repeat customers know our staff by name and even on a personal level. Trust is absolutely vital with NI Parcels. We genuinely want you to get to know our staff and how they can help with your shipping to and from N. Ireland.

NI Parcels staff

What Do We Do?

Discounted Prices

NI Parcels is the perfect solution for businesses and individual customers looking for postage in and out of Northern Ireland. We understand that shipping parcels, whether just around the corner or around the world, can be extremely difficult, time consuming and expensive. Using our expertise in the industry and due to the high volume of shipments we send we were able to secure unique contracts with some of the most well-known couriers in the world! Just a few examples of our couriers in Northern Ireland are DPD and Parcelforce. At NI Parcels, we only work with well established and professional couriers to make sure you are getting the best services. These contracts mean that we get to bring you massively discounted prices, compared to going direct. Some of these discounts are up to 80%. With this kind of discount it will make a real saving for your business or even for you personally. What's not to love about that?!

Expert Service

But this is certainly not all we do here. We provide dedicated and very personal customer service for you or your business. At NI Parcels we completely understand that in today's world you want a variety of ways to communicate with us that suit you personally. That’s why our staff are available to have a chat with you on the phone, through email, through social media and by our fantastic live chat facility. It's important to us to really ensure we are flexible to help make sure you can reach us the way that you like. So who are the people on the end of the line? Our staff are experts in the shipping industry and are well connected with the couriers we work with. It means you get our talented staff working on your behalf. We are here to answer questions, give peace of mind and to help if any issues were to arise.

You save money and gain a team of experts to work extensively with you. It's a win win!

Our Mission.

In a nutshell our mission at NI Parcels is to solve Northern Ireland's lack of shipping options for businesses and local users. But it's more than that really. Our mission is to help businesses in all aspects of the shipping process. To be a conscious, friendly and trustworthy business to be proud of. And to give back to Northern Ireland through the amazing work of local charities.

Bitesize stats:

  • Up to 80% discount compared to going the couriers directly
  • Phone Support: on average we answer calls in 4 rings
  • Top Up Discounts - 5% extra on top ups over £100
  • Available 5 days a week by phone and email, 7 days a week via live chat
  • Trusted by 12,000 businesses across N. Ireland, UK and Ireland
  • Our staff have over 60 years experience in the industry
  • Our staff have over 60 years experience in the industry
  • We are proud to be 4.6/5 stars on Trustpilot
  • Free £50 compensation on all shipments

Why not get yourself a quote? It only takes you a minute and see what you think.

Reviews

4.6 / 5
1,932+ Reviews
NI Parcels- Shipping 5 2020-01-21
I’ve used different couriers over the years & I hav’nt really been that happy with them for one reason or another. I can honestly say that N.I. Parcels exceeded my expectations & were hassle free from start to finish. I thought it was a very nice touch, how they let you know when they’ve collected the parcel & the tracking facility was A1 as well. Based on my experience, I would thoroughly recommend them. Unfortunately I can’t say the same for other companies that I’ve used in the past. Regards R Boyle
RONNIE BOYLE, Tue 21st Jan 2020
NI Parcels- Shipping 5 2020-01-21
Excellent service, parcel collected and delivered on schedule, no problems👍
David, Tue 21st Jan 2020
NI Parcels- Shipping 5 2020-01-20
Easy to book, competitive price. Picked up when said and delivered as said.
Robinson Interiors, Mon 20th Jan 2020
NI Parcels- Shipping 5 2020-01-18
This is the second time I have used NI Parcels and I haven't had any issues. My first delivery was with an expensive, electrical item that was a 'no compensation' item so I was concerned but NI Parcels answered all my questions and were very helpful. This time I wasn't able to print off my labels (which was optional for DPD) and there was no problem with the courier upon collection. Both times my deliveries have arrived on time and without issue so I will use NI Parcels again, especially as they collect from your door.
Paula, Sat 18th Jan 2020
NI Parcels- Shipping 5 2020-01-17
Great service
Ruth dysart, Fri 17th Jan 2020